Frequently Asked Questions

Where do you ship?

We offer global shipping, though delivery costs and times may vary based on your location.

What are your product prices?

Prices depend on order quantity, product specifications, and customization options. Please contact us for a personalized quote.

What is your minimum order quantity (MOQ)?

Our standard MOQ starts at 10 units, but it can vary by product. Reach out for more details.

Do you have a product catalog?

Yes, we can provide a digital catalog upon request. Just contact us, and we’ll send it your way.

Do you have products in stock?

We carry limited stock of certain items. For up-to-date availability, please get in touch with our team.

What is the production lead time?

Production typically takes 20-30 days, depending on order size and customization needs.

Can I customize the products?

Yes, we offer customization options for many of our products. You can adjust size, material, color, and more. Contact us with your specific requirements.

What are the payment terms?

We accept multiple payment methods, including wire transfers, PayPal. Payment terms are typically 30% upfront and 70% before shipping, but we can discuss specific terms based on your order.

Do you provide samples?

Yes, samples are available upon request.

What kind of warranty do you offer?

We provide a standard 3 years warranty on most of our products. For warranty claims, please contact our support team for assistance.

Can you help with shipping logistics?

Yes, we can assist in coordinating shipping and logistics, including handling customs documentation and finding the best shipping method based on your order.

Do you offer dropshipping services?

At the moment, we do not offer dropshipping. However, we can ship bulk orders directly to your warehouse or location of choice.

Can you help with branding or private labeling?

Yes, we offer private labeling and branding services. We can customize packaging and apply your logo to the products. Contact us for details.

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